Terms of use

1. The service

start.business is an online service for opening a business in Israel: Osek Patur, Osek Zair, Osek Murshe or a company.

You fill in a questionnaire, upload documents and pay on the site. Our accountant reviews the application and files it with the authorities: the Israel Tax Authority (VAT and income tax), Bituach Leumi and, for a company, also the Registrar of Companies.

Once the authorities register the business, its number and the documents received appear in your account.

2. Sign-up and account

• The service is for people aged 18 and over who are legally able to enter into a contract.
• Provide accurate, complete and current details, and update them if they change.
• Your password and sign-in codes are personal. Do not share them. Any action in your account is treated as your own.
• If you suspect someone else is using your account, contact us right away.

3. Your application and documents

• You are responsible for the accuracy of your details and the validity of the documents you upload.
• The accountant may ask for an extra document or for a replacement of one that is unreadable or unsuitable. The reason will appear in your account.
• We may ask you to sign forms or a power of attorney needed to represent you before the authorities.
• The authorities decide whether to register the business. We do not guarantee the outcome or how long the authorities will take. Processing times shown on the site are estimates.

4. Prices and payment

• The price of registration and of extra services is shown on the payment page before you pay, together with VAT.
• Payment is a one-time card payment through the Sumit payment provider. Your card number goes directly to Sumit and is not stored by us.
• The receipt is sent to your email.
• There is no subscription or monthly charge on this site. Monthly accounting support and an invoicing system are provided by separate services on their own terms.

5. Cancelling a transaction

You may cancel the transaction under the Consumer Protection Law, 5741-1981, and its regulations.

Send your cancellation request to our email with your application number (SB and a number). Refunds follow the law, minus a cancellation fee where the law allows one.

6. Information on the site

The tips, the business type quiz and other content on the site are general information only. They are not personal professional, legal or tax advice. Before a major decision, consult an accountant.

7. Intellectual property

All content on the site, including the design, texts, illustrations, marks and code, belongs to the service operator or its licensors. Do not copy, distribute or use it commercially without written permission.

8. Prohibited use

You may not use the site to:

• Upload false information or another person’s documents without permission.
• Try to break into the site’s systems or bypass its security.
• Collect data from the site with automated tools.
• Disrupt the site or other users.

We may block an account used in this way.

9. Liability

We work carefully and professionally, but the site and the service are provided as is.

We are not responsible for delays or decisions of the authorities, for failures at outside providers (payments, email, hosting) or for damage caused by incorrect information given to us. To the extent the law allows, our liability is limited to the amount paid for the service.

10. Links and third-party services

The site links to services run by others, such as WhatsApp, EA&CO and cpa.digital. Their own terms and privacy policies apply when you use them.

11. Privacy

How we protect your data is described in the privacy policy.

Privacy policy

12. Changes to these terms

We may update these terms. The update date is shown at the top of the page. We will announce material changes on the site or by email. Using the service after an update means you accept the updated terms.

13. Governing law and jurisdiction

These terms are governed by the laws of the State of Israel. The competent courts in Israel have jurisdiction.

14. Contact

You can ask questions about this document by phone, on WhatsApp or by email.